Generic CRMs make your process fit their screens. We build the opposite: your stages, your fields, your follow-up rhythm, nothing you do not need.
Most CRM licences are shelfware within a year. The screens carry forty fields when your process needs eight, the pipeline stages belong to someone else's business, and the team quietly returns to spreadsheets. The problem is not discipline, it is fit.
Our CRM builds start from the CRM inside BonusFlow: contacts, pipelines, shared inbox and quotes that already work together. Customising a living platform is faster and cheaper than building from zero, and you get the rest of the platform (projects, billing, website leads) in the same login.
Custom software usually comes with a catch: the agency that built it owns your roadmap, your data sits who knows where, and every small change starts with a quote. We work the other way round. Your data is yours and exports at any time, it lives on EU servers under EU rules, the price is fixed and monthly, and changes are part of the service rather than a negotiation. You stay in control of the tool your business runs on.
Yes. Exports from the usual suspects import cleanly, including contacts, companies, deals and notes. We map the fields together with you before anything moves.
Configuration can only hide what the vendor built; it cannot add what your process needs or remove the licence-per-seat maths. A custom build costs a fixed monthly price however large the team gets.
Yes, mailboxes connect over Microsoft 365, Google or IMAP, and conversations attach to contacts and deals automatically.